Return & Exchange

  1. Any product-related complaint about purity, workmanship, hallmarking, weight, or any other complaint should be brought to our notice within 15 days from the date of the purchased product delivery. After 15 days, such complaints will not be entertained. We will try our best to repair the product.
  2. If there is a valid reason for which a product needs to be replaced/exchanged/returned, it must be done within 15 days from the date of purchased product delivery. The product must not be damaged or altered. The full value of the product will be considered for exchange/refund after verification & confirmation by our Authorized personnel.
  3. Process For Return
    • Print out the Bluedart Waybill Form (2 pages)
    • Give the Bluedart Agent your Waybill Form that you printed
    • Write "Reverse Pickup" on the outer box once the product is packaged securely
    It is important to follow all these procedures for a successful return and refund. Keep in mind that a return request is valid only ONCE, in case you fail to return the product.
  4. Process For Refund, Details Required
    • Bank Name
    • Bank's Branch
    • IFSC code
    • Beneficiary A/c number
    • Beneficiary A/c name
  5. Refunds will be promptly initiated and processed within a maximum of 10 days via either UPI or Bank Transfer.
  6. The purchase policy of MKG will be applied in case a customer wants to return after 15 days.
  7. The customer is required to carefully maintain the bill with themselves for any future queries or returns.

Thank you for choosing your family jeweller - M.K.Ghare Jewellers - Ghare Jewellers Private Limited. Happy shopping!